Certificate IV in Frontline Management
COURSE OUTLINE:
This qualification reflects the role of individuals who take the first line of management in a wide range of organisational and industry contexts. They may have existing qualifications and technical skills in any given vocation or profession, yet require skills or recognition in supervisory functions. At this level frontline managers provide leadership and guidance to others and take responsibility for the effective functioning and performance of the team and its work outcomes.
Job Roles
Possible job titles relevant to this qualification include:
- Coordinator
- Leading Hand
- Supervisor
- Team Leader
Course Structure
Core
| Unit Code | Unit Title |
| BSBMGT401A | Show leadership in the workplace |
| BSBMGT402A | Implement operational plan |
| BSBOHS407A | Monitor a safe workplace |
| BSBWOR402A | Promote team effectiveness |
Elective
| Unit Code | Unit Title |
| BSBCMM401A | Make a presentation |
| BSBCUS501C | Manage quality customer service |
| BSBMGT403A | Implement continuous improvement |
| BSBMKG413A | Promote products and services |
| BSBPMG510A | Manage projects |
| BSBRSK401A | Identify risk and apply risk management processes |
Course Code
BSB40807
Tuition Fees
| FULL | $3,600 |
| RPL | $1,600 |
| RPL/unit | $250 |
Methods of Training
Classroom deliverySelf- paced training*
Workshop format
*Self-paced training, with participants working through each unit of competency, providing adequate evidence for assessme
